Introduction Melliens Inc. (“the Company” or “Melliens”) places great importance on protecting the privacy of our customers.
We strive to safeguard the personal information shared by users while using our services.
To this end, Melliens complies with applicable privacy protection laws, such as the Communications Privacy Act,
Telecommunications Business Act, and Act on Promotion of Information and Communications Network Utilization and Information Protection.
This Privacy Policy outlines the ways in which Melliens collects, uses, and protects the personal information of users.
By displaying the Privacy Policy prominently on our homepage, we ensure that users can easily access it at any time.
The Privacy Policy is subject to change due to amendments to government regulations or internal policies.
Any changes will be announced on the homepage at least 7 days prior to enforcement, and version numbers and revision dates will be included for transparency.
The Privacy Policy includes the following details:
- 1. Consent to the Collection of Personal Information
- The Company provides users with the option to agree to or decline the Privacy Policy or Terms of Use.
By clicking the “Agree” button, users are deemed to have consented to the collection of personal information.
- 2. Purpose of Collection and Use of Personal Information
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“Personal information” refers to any information related to a living individual that can identify them,
including details such as their name or ID number. While many Melliens services can be accessed without registration,
personal information is collected for the purpose of providing personalized and enhanced services, including login-based features.
The purposes of using collected personal information include:
1. Service Development:
Personal information helps us develop new services and improve existing content based on user needs.
2. Advertising and Free Services:
To provide free services, advertisements are delivered based on user demographics. Personal information is not shared with advertisers.
3. Specific Uses: Each collected information type is used for designated purposes, such as:
[Required Information] : User ID, password, name, phone number, email, and mailing preferences for service provision.
[Optional Information] Nickname and address for enhanced service delivery.
- 3. Types of Collected Information and Methods
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Required information includes name, ID number, and email. Optional details, like phone numbers, may be requested to improve service quality.
Personal information of users under 14 years of age requires parental consent.
- 4. Retention and Use Period of Personal Information
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Personal information is retained and used during the membership period.
Once a user requests account deletion or edits their data, the information is permanently deleted and rendered inaccessible.
3. Specific Uses: Each collected information type is used for designated purposes, such as:
- Contract or Cancellation Records: Retained for 5 years.
- Payment and Delivery Records: Retained for 5 years./li>
- Customer Complaints: Retained for 3 years.
- 5. Sharing and Disclosure of Personal Information
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Personal information is used within the scope of the purposes outlined above and is not disclosed without user consent,
except in specific cases such as legal requirements or service provisions involving third-party vendors.
- 6. User Rights and Responsibilities
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Users may access, edit, or delete their personal information via the Melliens website.
Upon deletion, information is processed as described in Section 4 and becomes inaccessible.
- 7. Cookie Usage
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Cookies are used to provide tailored services.
Users can manage cookie settings through their browser but may face limitations with certain login-based services if cookies are disabled.
- 8. Security Measures Melliens implements robust security measures, including:
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- Encryption and password protection.
- Regular system updates and anti-virus software./li>
- Restricting access to personal information to authorized personnel only.
- 9. Outsourced Processing
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Personal information may be outsourced to specialized vendors to improve services. Any such arrangements will be disclosed in advance.
- 10. Feedback and Complaints Users may submit complaints or feedback about privacy matters to the designated privacy officer:
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- Name: Seonmi Lee
- Contact Number: +82-63-270-5933
Alternatively, complaints may be filed with government agencies such as the Personal Information Protection Center.
- 11. Child Privacy
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Parental consent is required for users under 14. Parents may request access to or deletion of their child’s information.
- 12. Notification of Changes
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Revisions to the Privacy Policy will be announced at least 7 days in advance via the “Notices” section of the homepage.
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- Effective Date : June 13, 2024.
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